Security and FAQ

What owners want to know first

The first thing people ask, before they reply, is what happens to their files. We open with that, then move on to the estimate and what follows.

Security first

Is there an NDA?: Yes, fully. An NDA comes first, and sharing waits for your approval.
Will you ask for our passwords?: No. Passwords are never requested and never handed over. It stays that way throughout.
Will our files leave our systems?: Never. Originals never leave you. What gets licensed is only a de-identified copy made by License Your Data.
Can we review what is shared?: Yes, you do. Nothing goes out until you have approved a sample of the copy. No approval, no copy.
Can we keep things out?: Yes, fully. Choose any system, folder, client or matter to exclude. You make those choices.
What happens to names and identifiers?: The copy swaps them for placeholders. You can still see the work, but not the people.
Does it cost us anything?: No. From the estimate on, you pay nothing.

What changes the range?: Headcount and time in business. Industry helps with matching buyers, yet it never moves the number.
What do you ask?: Team size, years in business and business type, followed by your contact details. That is all.
Who tends to fit?: Businesses with 20 or more full-time staff and 3 or more years behind them. Smaller teams with years of history may qualify too.
Is the range guaranteed?: No. Indicative estimate based on your answers. Not an offer or guarantee. What buyers want and a look at your records settle the final number.

We are a law, accounting or healthcare firm. Can we take part?: The scope is set with you and your counsel, with client or patient data kept out. Nothing here is legal advice.
Who will call me?: A data specialist from License Your Data, our licensing partner, calls within minutes to book a 15-minute call.
Can I still decline later?: You can, at every step up to signing. Nothing is shared until you approve.
What if we do not fit yet?: The form lets you know. If you fall short of the bar for now, we will reach out when a buyer suits your business.

Write to Mackenzie Ayala, our VP of Data Partnerships, at mackenzieayala@factoryouthe.co. There is more detail on what stays out, too.

Nothing to pay, nothing to log into, and a sample to approve before anything is shared.